One of the worlds oldest white-shoe law firms had an:
• Fragmented, outdated regional intranets
• Outdated paper-based monthly reports for executive decision-making
• Awarded NN/G 2016 top 10 Intranet design in the world
• Drove substantially increased usage within the Firm.
Key deliverables include: UX Strtegy, Informa Architecture
, and a Business Intelligence Executive Dashboard was to be an important new addition. Other features were to include enterprise record search and employee lookup were to be part of the new design.
I led whiteboard sessions with key exec's to define the organizational structure, users, content , requirements and viewing permissions.
A discovery report was produced documenting personas, and content adjustments informed the upcoming design phase.
The nformation architecture was re-organized to align with the new strategy, features and content. Lo-fi templates gave shape to critical screens and built consensus around what to focus on.
Once wires were set, a visual design system was established across the intranet and business intelligence dashboards.