All Projects Enterpise UX
This web-based software helps pharmaceutical companies meet regulatory compliancy laws. It was originally developer / IT designed several years, and competitors with a better designed and more contemporary UX were beginning to make inroads. I was brought in to lead the full user experience overhaul of this product.
I led the redesign of this enterprise software through all stages of the User Experience process. The key goal was a more focused and simplified UX, with key deliverables including:
User Research Wireframes
Info. Architecture Visual Design
User flows Interaction Guide
I led client workshops identifying all of their products users, tasks and user journeys. Understanding the user is a critical first steps to overhauling the UX.
One of 10 user personas developed after our Audience Analysis workshops.
Businesses committed to a socially responsible and brighter future are brought into the Chase Brighter Network.
Consumers are rewarded for shopping at these businesses with low interest rates and double/triple reward points.
USABILITY / HEURISTIC ANALYSIS
I analyzed their current software to identify usability problem areas, and created a report outlining problems and solutions.
IA, SKETCHES & WIREFRAMES
Starting off with sketches and lo-fidelity wires, I was able to recommend a re-design direction. With consensus reached, I proceeded to create a set of 50+ wireframes describing the products new UX / UI.
The app is white-labeled, so the visual design needed to accommodate individual brand color schemes, but still look fresh and consistent.
Interaction guidelines and states for UI elements were created for the developers.
Social Media ProgramMarketing
Branding / Identity RedesignBranding & Identity
M&M'sWebsite, Television & Print
Chase Mortgage Mobile AppConsumer Website
Responsive ReDesignConsumer Website
Global Law Firm IntranetEnterprise UX
Academic Publishing CompanyEnterprise UX
Fitness Technology StartupConsumer UX / UI
Non-Profit InstitutionConsumer UX / UI
American Museum of Natural HistoryMobile App User Research
Fin Tech StartupProduct Innovation
Health TechnologyEnterprise UX / UI
Chase BankProduct Innovation
DAS Identity SystemViral Video Concept
CrayolaViral Video Concept
Barilla PastaConsumer Marketing
JPMorgan Mobile ApplicationConsumer UX
Health RepublicConsumer UX