CHALLENGE
One of the worlds oldest white-shoe law firms had an:
• Fragmented, outdated regional intranets
• Outdated paper-based monthly reports for executive decision-making
SOLUTION
• Awarded NN/G 2016 top 10 Intranet design in the world
• Drove substantially increased usage within the Firm.
Key deliverables include: UX Strtegy, Informa Architecture
Wireframes
Visual Design
, and a Business Intelligence Executive Dashboard was to be an important new addition. Other features were to include enterprise record search and employee lookup were to be part of the new design.
DISCOVERY WORKSHOP
I led whiteboard sessions with key exec's to define the organizational structure, users, content , requirements and viewing permissions.
A discovery report was produced documenting personas, and content adjustments informed the upcoming design phase.
INFORMATION ARCHITECTURE
The nformation architecture was re-organized to align with the new strategy, features and content. Lo-fi templates gave shape to critical screens and built consensus around what to focus on.
VISUAL DESIGN
Once wires were set, a visual design system was established across the intranet and business intelligence dashboards.
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