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All Projects   Enterprise UX

GLOBAL LAW FIRM INTRANET

2016 NNG AWARD WINNER

CHALLENGE
One of the worlds oldest white-shoe law firms had an aging and fragmented intranet. Overseas offices and regional intranets needed to be unified. 

Lastly, the firm was still relying on outdated paper-based monthly reports for executive decision-making, and a Business Intelligence Executive Dashboard was to be an important new addition. Other features were to include enterprise record search and employee lookup were to be part of the new design. 

SOLUTION
My design solution was voted one of 2016's top 10 Intranet designs in the world by the Nielsen Norman Group, and drove substantially increased usage within the Firm. Key deliverables include:

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DISCOVERY WORKSHOP

I led whiteboard  sessions with key exec's to define the organizational structure, users, content , requirements and viewing permissions.

A discovery report was produced documenting personas, and content adjustments informed the upcoming design phase.

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INFORMATION ARCHITECTURE

The nformation architecture was re-organized  to align with the new strategy, features and content. Lo-fi templates  gave shape to critical screens and built consensus around what to focus on.

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WIREFRAMES

An overall direction was established via sketches and lo-fidelity wires, and then proceeded to create 40+ hi-fi wireframes describing the system.

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VISUAL DESIGN

Once wires were set, a visual design system was established  across the intranet and business intelligence dashboards.

Selected Works

HumanaConsumer UX

Branding / Identity RedesignBranding & Identity

M&M'sWebsite, Television & Print

ReebokConsumer Website

Chase Mortgage Mobile AppConsumer Website

Responsive ReDesignConsumer Website

jpmorgan.comConsumer Website

Fitness Technology StartupConsumer UX / UI

Non-Profit InstitutionConsumer UX / UI

American Museum of Natural HistoryMobile App User Research

Fin Tech StartupProduct Innovation

Health TechnologyEnterprise UX / UI

Chase BankProduct Innovation

DAS Identity SystemViral Video Concept

CrayolaViral Video Concept

Barilla PastaConsumer Marketing

eCommerceConsumer UX

Health RepublicConsumer UX