One of the worlds oldest white-shoe law firms had an aging and fragmented intranet. Overseas offices and regional intranets needed to be unified.
Lastly, the firm was still relying on outdated paper-based monthly reports for executive decision-making, and a Business Intelligence Executive Dashboard was to be an important new addition. Other features were to include enterprise record search and employee lookup were to be part of the new design.
My design solution was voted one of 2016's top 10 Intranet designs in the world by the Nielsen Norman Group, and drove substantially increased usage within the Firm. Key deliverables include:
I led whiteboard sessions with key exec's to define the organizational structure, users, content , requirements and viewing permissions.
A discovery report was produced documenting personas, and content adjustments informed the upcoming design phase.
The nformation architecture was re-organized to align with the new strategy, features and content. Lo-fi templates gave shape to critical screens and built consensus around what to focus on.
Once wires were set, a visual design system was established across the intranet and business intelligence dashboards.